New Showroom Experience

Houzz Ideabook with Metro Lighting Traffic Light Pendant

With the onset of COVID-19 and shelter in place policies for the San Francisco Bay Area counties, showrooms and designers are making changes to assist our clients virtually.

Irma and Alisa have been meeting with homeowners via Zoom calls to review material selections online. We use Houzz to collect a variety of ideas that we review together. We are still asking questions as we go through each item to be sure that the faucet is just right, and to narrow options down. Ordering samples for tile, countertops and cabinetry helps us to get important colors in their hands so they can make these important decisions.

Recently, local showrooms have also been working hard behind the scenes. Many have taking this opportunity to start remodeling and cleaning up. One of Berkley’s own small businesses, Metro Lighting, has recently created a 3-d walk-through showroom experience.

While life is still chaotic and the “new normal” hasn’t settled in. We encourage anyone who is stuck in their Home to start day dreaming about their space. Go online to destress, browse and imagine your home of the future.

2240 San Pablo Ave, Berkeley, CA, 94702, USA.

National Home Improvement Month

PPE is important for our Employees & Clients

Celebrating isn’t easy, as the shelter-in-place restrictions are relaxing for remodeling, we are taking as many precautions as possible to keep our employees and our clients safe. Reducing exposure is still the best practice, when it’s not possible and we need to meet in person, the Design Set Match Team is washing hands, using sanitizers/wipes, personal protection equipment, and material samples. We are adhering to the construction guidelines outlined by the Bay Area Counties.

Even when our clients‘ homes are not officially under construction, we are wearing gloves, masks, and safety glasses to drop samples off on our clients‘ doorsteps. We are maintaining safe distances while fine-tuning details and looking at tiles side by side on their front porch.

Our website content is being updated each week as we build homeowner friendly tools for planning our clients‘ investment, timeline expectations, and other helpful tips before starting on their remodeling adventure.

We are excited to be are able to offer new clients who sign up in the month of May, 50% off the wood species upcharge on Dura Supreme Cabinetry or 50% off drawer box upgrade charges on Canyon Creek Cabinetry for new projects in May with orders placed by June 26th!

Update: We are delighted to continue celebrating with Nickels Cabinetry! New projects in the month of June can save 10% Off All Custom Orders that feature any of their “Pre-Finished” Materials with orders placed by June 30th!

Ugly House, Chapter 4: Emotional Check-In

In every good novel there is an experience, an emotional roller coaster, that takes us through the dramatic and mundane as well as the ecstatic and chaotic. A remodeling adventure is no different. On a scale of 0-100% I've created a graph showing what our family has experienced up to this point. 

There are highs and lows during every remodeling project

A few weeks ago a colleague thought he was more excited about my new home than I was. But then only a week later, a friend at church mentioned I looked happy for the first time in a long while. When I made this graph a few days later I realized my colleague was experiencing my letdown of relentless paperwork and uncertainty of waiting to close while my friend saw me a few days after we closed and received the keys to our first home! 

While other life factors cause stress and impact how we relate to the world around us, remodeling is one that is known to break relationships. I will I share our personal rollercoaster to create awareness. 

Every homeowner considering a remodel should consider the full impact on their lives. As a professional, I didn't expect the level of challenges our new home is presenting us, but I know we need to expect the unexpected in remodeling.

My “Cheap” Mistake

I recently made a mistake when I tried to “save money”. A few weeks ago, I traveled to Chicago for a small business education class with other kitchen and bath design companies to learn techniques to run Design Set Match more efficiently. Not being a frequent flier, I simply did what has worked well for me in the past. I went to one of the travel websites and then a couple of others to discover that they’ve been bought up by the same company and are essentially all the same site now. Ok, so I didn’t see as much variety as I have before, but the rates looked reasonable.

A previous homeowner "saved" money by adding multiple pipes to raise this shower head

The trouble is what I didn’t see coming. I booked a cheap flight on a “young” airline. I’ve done this before without any trouble from other airlines. Sure, I usually sit towards the back in economy, but that's not a big deal, I almost always get a window seat. Then I went on to select my hotel room. It was a little more than the cheap hotels, but it was within walking distance to the Häfele showroom where the training classes were to take place. I even upgraded because I didn’t want to be in a “dorm style room”. I felt good, paid for the trip, and was all set.

Not so fast, I immediately got an email from the airline about their “bare fare” to discover that they charge extra for everything! Ok, so I need to pay for a meal, that's pretty typical, I prefer the airport restaurants… wait, now I need pay for my carry-on luggage too, it's a basic essential for a 4-night 5-day trip! So I fork it over… select a seat? Forget that, it is additional money for even the farthest back seat! If I was flying with my family I would have needed to do it though (to be able to sit together), so I opted for a “random” seat. There’s more… or I should say less. They don’t even provide the most basic human necessity of water on this 4.5 hour flight without charging for it! And just to grind in the nickel-and-dime insult they have billboard advertisements on the interior walls and they have a long-winded flight attendant trying to “sell” their MasterCard at the end of the flight to get a discount on the food they just charged an arm and a leg for! Ok, rant over. 

What does this mean for remodeling? What can a homeowner like yourself take away from this? Learn from my mistake. Ask questions. 

1960's Blind Lazy Susan

When a contractor, cabinet company or plumbing shop says they can do your kitchen for less what does “less” mean? What are they removing to make it a “bare fare” like my flight? Often with cabinets they haven’t paid attention to the details of functions that have been painstakingly poured over by you and your kitchen or bath designer. 

Häfele Lemans Blind Corner Solution

Homeowners in the San Francisco Bay Area trust me as their kitchen and bath designer to review their orders before they spend $20,000+ on cabinetry or $150,000+ on their remodel. I often find that from the outside cabinets or other items “look the same”. What they’re actually being sold isn’t a solution to the problems that brought them into me in the first place. Lower cost cabinets usually function like their 1960’s cabinets do now. My clients will continue to lose pantry items in the back of the corner cabinet or deep pantry only to discover them years after they’ve expired. Or they’d be purchasing plumbing fixtures like a Toto wall-mounted toilet with the Geberit in-wall tank through an online retailer only to discover their plumber hasn’t installed one before and needs to spend hours on the phone with customer service because he thinks its “broken” and he can’t get a local manufacturer’s representative to talk him through the process which will prevent leaks in your walls. And worst of all is getting a general contractor who doesn’t meet expectations. They usually are unlicensed, have poor communication during construction, draw out construction longer than expected (even if there are no unforeseen circumstances) are careless with other rooms of your home and nickel-and-dime you because “they didn’t plan to install crown moulding” or the “wall-mounted toilet took more time to install than I had planned”.

Häfele Magic Corner Blind Corner Cabinet Solution

Homeowner beware. Ask questions, get detailed written agreements spelling out what will actually be done, get a written construction schedule. It's worth the savings in valuable time and stress to pay a little more for the proper management and quality materials your trusted remodeling professionals will provide.

There's a difference between "frugal" and "cheap". Don’t make a “cheap” mistake of your own.

Yes, I “Drank the Kool-Aid”

San Francisco Duboce Triangle Edwardian Master Bath

NARI Members involved in this project include     General Contractor: Jeff King & Company     Vanities & Plumbing Fixtures: Jack London Kitchen and Bath Gallery     Shower Enclosure: California Shower Doors     Photography: Treve Johnson Photography

A few months ago at a NARI (Nation Association of the Remodeling Industry) chapter meeting this came up in conversation. It was said in a lovingly snarky way by a regular guest and it made me think to myself, “why do I participate fully and joyfully in NARI?”

It’s not my religion, but it is part of my faith structure. I realized that just as I am involved at All Souls Parish in Berkeley in helping members get meals and rides, and in my leadership responsibilities in Bible Study Fellowship International (BSF) to have a deeper relationship with God and my church community; I fully believe that making connections at the monthly San Francisco Bay Area (SFBA) and North Bay meetings is valuable for me, for the contractors, architects, showrooms, and other remodeling industry professionals and homeowners.

San Francisco Duboce Triangle Edwardian Laundry Nook

NARI Members involved in this project include     General Contractor: Jeff King & Company     Electrical Fixtures: Berkeley Lighting     Photography: Treve Johnson Photography

Since starting Design Set Match five years ago, I desired to make connections that had meaning, connections that could take root. I’m skeptical by nature, but I knew some of what Paul and Nina Winans had poured into the organization and that there is often value that words can not describe so at the end of my first year as an entrepreneur I took a step of faith and became a NARI member. Now some might ask if I “got any business” from other members that first year, I don’t think I did, and that's ok.

I became a board member so that I could know and fully understand more about the organization for myself. And I’ve since become the board secretary, taking notes of each meeting, and I’ve joined Dave Freer of the Collier Warehouse on the Membership Committee after having an opportunity to watch and listen to see where I felt that best fit for personal and association growth.

So what do I get out of NARI? Nothing. Well not completely. I love that even if the topic was about concrete or something else that might bore me, the SFBA meetings are in showrooms so that every meeting is four-fold with great locations, educational topics, networking and industry politics (I’m glad others can represent me in this). I probably put more into NARI than I receive in “instant gratification”, but I believe that with small steps of faith, the services I can offer to homeowners in San Francisco, Berkeley, and Marin, will grow in quality. I attend meetings, invite new comers and reach out to members to build relationships with the company owner(s) and their staff. I find it is critical to know who I will actually be working with. I nurture those relationships each month and look for opportunities to improve my businesses quality of service by introducing homeowners to General Contractors I can trust and introducing contractors to showrooms and trade or sub-contractors that I believe they can trust too. Is it perfect? Nothing in remodeling is, but integrity and passion for remodeling is key for any professional I trust.

Investing in a strong building industry is the foundation for success in remodeling for homeowners and business owners a like.

When DIY (Do-It-Yourself) Is Toxic

Do-It-Yourself Demo

Here we are, its Earth Day, the one day we focus on how our decisions impact our climate. Did you know it goes deeper and can be applied to any decision we make? Its not just about coffee cups or the big developer planing a building next to our creeks and watersheds. 

Last week, as I was watching Neil deGrasse Tyson’s Cosmos on Netflix , I realized how incredibly uneducated the public is about our built-environment’s poisonous components. In episode 7 “the Clean Room,” which originally aired April 20th 2014, he mentions that Ancient Romans had inadvertently poisoned their own water lines by using lead pipes in their aqueduct systems and that they realized it and mandated a change to their fresh water systems. In our very own time, lead was brought back and in full force by manufacturing companies pushing their own agenda, much like how “Big Tobacco” has pushed theirs by publishing partial data and quieting the hazardous effects caused by their “natural product” and ignoring the symptoms of their workers because they were of a lower class.

McCutcheon Construction Lead Abatement Protections

The thing is “natural” isn’t always best. Mercury is natural, it brought many Victorian women a clear porcelain complexion… just before causing untimely deaths of many and the poisoning of global fish (aka food) populations today. Lead is a naturally occurring element too, but while health officials simply ask parents if they live in a home built before the 1970’s with pealing paint, most people are simply living with it. Dr. Tyson’s show goes on to show how Clair Cameron Patterson created the first “clean room” just to eliminate the interference of lead present within the laboratory he was working in. As he was performing his experiments examining lead’s decaying values in from a meteorite to accurately calculate the Earth’s age his data was thrown off significantly even after he swabbed and cleaned the laboratory in detail. It causes me to wonder, if this is the effect of lead in a “stable” environment, how much more are the effects of lead in a remodel when walls are being torn open and fine dust particles are flying everywhere?

The EPA (Environmental Protection Agency) has realized the dangers of dust and is continually making efforts to implement restrictions for our safety. Many of these measures started in California when I was a kid in the 70’s and 80’s. If you’ve been searching for stained glass windows or their repair recently, you may have noticed that you can no-longer get “real” lead for the joints only simulated materials are available. Lead based paints are no longer sold, and that “un-leaded” option at the gas pump, if you haven’t noticed, is the only option unless you have diesel engine. So they’re doing a good job of keeping toxic metals out of our current economy, but there is still the remodeling issue.

Synergy Enterprises Lead Abatement Cre 

Most of the homes I’ve been involved in remodeling were built before 1978, and all of them needed to be gutted to the studs, thus removing the drywall and its lead based paint. Today there are abatement (hazmat) regulations for remodeling professionals to contain the lead, keep it from becoming air-born, and preventing it from being absorbed into the soils and natural resources. Too often homeowners mention that they want to save some costs by demolishing their space first. While this seems like a “good idea” it scares me to think of the toxicity they will be exposing themselves to at the expense of their health, their children’s health, and the increase in Dr’s visits paying in small increments co-pay after co-pay not to mention the unknown underlying their symptoms. The EPA has considered Do-It-Yourselfers by setting forth some guidelines, but there are still health risks. 

Synergy Enterprises Lead Abatement Warning

So where do you turn? Unfortunately the State of California, who is a self-certifying state, only lists the individuals who are certified, without their firm name, for the East Bay, San Francisco and Peninsula areas. I typically introduce homeowners to contractors who are NARI (National Association of the Remodeling Industry) professionals  . NARI has offered Lead Removal Certification training programs for the cleanest demolition possible. Why? NARI has high industry standards and health and safety are at the top of the list. Lead exposure in any amount is not good for the human body, so why take the risk  ? Even if you’re not doing it yourself, be sure to ask your general contractor if they have a certified team to remove the lead from your home.

As with most decisions in remodeling it’s up to you to weigh it out. Is keeping your short-term remodeling budget low more important than your long-term health? Just because “it’s always been done this way” is the accepted attitude in society doesn’t mean that we shouldn’t ask questions and make adjustments. As a designer and advisor to homeowners, I can only recommend the best practices, you are the only one who can make the best decisions.

Nesting Instinct

Berkeley Brown Shingle Traditional Guest Bath

It's not unusual for young couples to contact me for their remodel with only a few weeks to go before their baby is born. Expecting moms, and sometimes parents, get a little extra hormone boost that instinctively tells us to make room, tidy up, and prepare safety for the blessing that is about to be. It's a good thing! Unfortunately, it isn't always conducive to a smooth remodeling process. Typically homeowners who contact me want to have everything complete before baby is born, unfortunately this is almost always unrealistic. Sometimes they contact me and plan to live in their home during construction before and even after birth. This can be complicated for health reasons. 

Here are some questions to ask yourself and be aware of in conversations with your interior designer and general contractor.

• When is your due date? Is it 3 or 30 weeks out?
• Will you be living in your home during construction, moving out temporarily, or going on vacation?
• How much work are you planning to do yourself?
• What is your main reason for remodeling now? Are the surface materials just ugly, or are things broken and you're concerned for safety?

Now see last week's article and consider how long a typical remodel takes, possible setbacks, and safety concerns before jumping head first into a kitchen or bathroom remodel with your growing family.

•  How much time is realistic to do a remodel of this size?
• How much is budget a factor in your decision-making?
• Are you planning to live in your home during construction?
• What steps are you considering that may expose you and your unborn/new baby to lead and other toxins as your old rooms are taken apart and demolished?
  • I mention this because many of us want the satisfaction of taking a sledge hammer to the walls, etc, to start the process and possibly save costs, but doing so in homes built before the 1970's exposes you and everyone around the area to lead and potentially asbestos too. 
  •  Even if you're considering painting yourself to save a little money or just to feel more involved, be sure to select a zero VOC (volatile organic compounds) paint, not just one that is low VOC.
•  Have you discussed what steps your contractor will take to protect you and the rest of your home during construction? 
• Will they include plastic barriers/walls with zipper doors to contain much of the dust? Do you have realistic expectations as to fine dust that will escape and find its way throughout your home? 
• How about noise? Are you prepared with sound-canceling earmuffs or planning to work outside of your home?
• Do you have pets?  If so, what is your plan for them to be safe and well adjusted?

Does this mean that you shouldn't remodel as you're preparing for your new family member? I believe in having conscious decisions and full awareness to decide for yourself. Being prepared with realistic expectations will help when the time comes that you've dusted the coffee table for the 5th time in a day or someone's nap has been interrupted again. Remodeling is an adventure, I hope you enjoy yours.  

Berkeley Brown Shingle Traditional Kitchen