Yes, I “Drank the Kool-Aid”

San Francisco Duboce Triangle Edwardian Master Bath

NARI Members involved in this project include     General Contractor: Jeff King & Company     Vanities & Plumbing Fixtures: Jack London Kitchen and Bath Gallery     Shower Enclosure: California Shower Doors     Photography: Treve Johnson Photography

A few months ago at a NARI (Nation Association of the Remodeling Industry) chapter meeting this came up in conversation. It was said in a lovingly snarky way by a regular guest and it made me think to myself, “why do I participate fully and joyfully in NARI?”

It’s not my religion, but it is part of my faith structure. I realized that just as I am involved at All Souls Parish in Berkeley in helping members get meals and rides, and in my leadership responsibilities in Bible Study Fellowship International (BSF) to have a deeper relationship with God and my church community; I fully believe that making connections at the monthly San Francisco Bay Area (SFBA) and North Bay meetings is valuable for me, for the contractors, architects, showrooms, and other remodeling industry professionals and homeowners.

San Francisco Duboce Triangle Edwardian Laundry Nook

NARI Members involved in this project include     General Contractor: Jeff King & Company     Electrical Fixtures: Berkeley Lighting     Photography: Treve Johnson Photography

Since starting Design Set Match five years ago, I desired to make connections that had meaning, connections that could take root. I’m skeptical by nature, but I knew some of what Paul and Nina Winans had poured into the organization and that there is often value that words can not describe so at the end of my first year as an entrepreneur I took a step of faith and became a NARI member. Now some might ask if I “got any business” from other members that first year, I don’t think I did, and that's ok.

I became a board member so that I could know and fully understand more about the organization for myself. And I’ve since become the board secretary, taking notes of each meeting, and I’ve joined Dave Freer of the Collier Warehouse on the Membership Committee after having an opportunity to watch and listen to see where I felt that best fit for personal and association growth.

So what do I get out of NARI? Nothing. Well not completely. I love that even if the topic was about concrete or something else that might bore me, the SFBA meetings are in showrooms so that every meeting is four-fold with great locations, educational topics, networking and industry politics (I’m glad others can represent me in this). I probably put more into NARI than I receive in “instant gratification”, but I believe that with small steps of faith, the services I can offer to homeowners in San Francisco, Berkeley, and Marin, will grow in quality. I attend meetings, invite new comers and reach out to members to build relationships with the company owner(s) and their staff. I find it is critical to know who I will actually be working with. I nurture those relationships each month and look for opportunities to improve my businesses quality of service by introducing homeowners to General Contractors I can trust and introducing contractors to showrooms and trade or sub-contractors that I believe they can trust too. Is it perfect? Nothing in remodeling is, but integrity and passion for remodeling is key for any professional I trust.

Investing in a strong building industry is the foundation for success in remodeling for homeowners and business owners a like.

Muppet Theory

Last week at All Soul's Episcopal Parish in Berkeley, I listened to a sermon referencing Muppet Theory, based on the article published by Slate, in relation with the workings of the Holy Spirit . I started wondering "what kind of Muppet am I". Do I bring chaos or order as I interact with people?

Okay, I admit it, I took the Zimbio quiz previously via Facebook and it thought I was Gonzo. Yes, that lovable blue creature with the hooked nose who is somehow in a relationship with Camila the chicken. In general I'd say he brings chaos to the Muppet stage. Out of curiosity I retook the quiz and I was now the very organized stage manager Scooter. Oddly enough, all of this actually makes sense. 

Gonzo

As a kitchen and bath designer I bring both chaos and order to the lives of homeowners and contractors on a daily basis. Remodeling one's home is inherently going to bring chaos by losing the use of one or more room and simply moving out so as not to live in a construction zone is stressful. 

Designing a fresh new space also brings chaos. Some things I am continually balancing in my mind include: Can I relocate plumbing? Can I relocate walls? How can I increase storage and function in a small space without changing the walls? What new and efficient technologies can I introduce and what will be the impact on the budget and installation? So how do I find balance and relieve the remodeling stress for both the homeowner and their contractor? Through listening, checklists, documentation and clear communication.

Scooter

I was recently working with two different clients who happened to work with the same architect and both found that he didn't provide adequate assistance in moving their project along so that the general contractor could provide an accurate budget and start construction with-in their timeline. Each had decided that they would take his incomplete materials list and "go shopping" on their own and both were quickly overwhelmed.

One, happens to be a personal friend, and started telling me her story and how stressful it was with her frequent travel schedule and her husband's long work hours. We quickly pulled together a plan to accomplish selecting the items she would need so that she could provide all of the necessary details and pricing to her contractor before she hopped onto the next plane. My other client let her contractor know the circles she was moving in without the results she was hoping for. He referred her to me, as we have worked together on previous projects. 

Decision making is often more difficult than we imagine. As we worked together to narrow down the possible options, through a process of elimination of style, taste, cost and comparison, their shoulders relaxed, their disposition was more cheery and over all, they had a better experience than they had ever imagined. And the bonus was that their contractors had less "work" to do to prepare their final budget and construction schedules because we were able to provide them detailed information and ready to purchase quotes.

Order brings a sense of peace to the chaos that is remodeling. This is the balance that a professional designer can bring, and maybe a Muppett too.